Friday, March 21, 2008

"Hello, we are Those People Who Order an Item They're Not Familiar With and Then Complain Because It's Not What They Really Wanted."

I'm the lady who orders an espresso (which I call an "expresso") because I think it sounds refined and coffee shop-ish, thinking that it's some kind of drink similar to a cup of Folger's coffee. When I get a small cup with a few shots of bitter espresso in it, I complain that my drink has been messed up, and possibly even accuse the baristas of giving me "a used drink."* I could also be the guy who orders a latte and then complains because the drink is hot instead of cold, even though it was clearly listed on the menu under "Warmers" instead of "Chillers." I could also be the person who orders a cappuccino and complains that it's "too foamy," the person who points out that I'm lactose intolerant after ordering a drink without asking for soy milk, or the person who asks for a shot of regular espresso to be put in my decaf coffee "to add flavor," then questions if it'll have too much caffeine.

Whoever I am, it's very nice to meet you.


*Author's Note: When I was a barista, a lady actually really did accuse me of doing this once when she ordered an espresso. I thought to myself, "Why, of course, we were cleaning off a table and saw a half-consumed latte and figured 'She'll never notice' and gave you that drink. That's exactly what we do at this coffee shop. Are you kidding me?!" End rant.

No comments: