why?

These introductions began on my personal Xanga during a summer in which I worked as a barista at an independent coffee shop.

I enjoyed working at a coffee shop. I enjoyed the casual and inviting atmosphere. I enjoyed learning to make drinks and discovering the just right combinations of flavors for a particular mood. I enjoyed getting to know the people who came in around the same time every day, who ordered the same drink every time, who sat down to talk about their lives and listen to my stories and the stories of my co-workers.

However, in the midst of many wonderful customers who were considerate, respectful, and gracious, a number of people who come in and say, "Hello, We are Those People..."

These posts began as a way of venting. I could not believe the arrogance of these inconsiderate people. How dare they come in and abuse the sacred trust between barista and coffee shop customer! I know that many people who work in various service industries have to encounter variations on Those People every day. These posts are a way for us to share in our frustrations, and to keep our sanity intact by seeing that no, we are not the only ones who suffer.

However, my relationship with coffee houses has changed, as I now no longer work as a barista, but frequent various coffee shops to work on papers and study as I pursue my graduate degree. On more than I occasion, I have placed my order, sat down with my drink, and then realized that I had just been one of Those People. In my moments of selfishness, I am no better than any of the customers I disdained as a barista. I too can approach the counter and say, "It's very nice to meet you."

So, the purpose of this blog has become twofold. On one hand, it is a way for the service employees to find solace in the communal experience of the strange little things which can make a work day arduous. On the other hand, it is a reminder to myself that when I remain content in my egoistic worldview, it can drive the people whom I encounter throughout the day crazy.

So, as you read these Coffee Shop Introductions, let it remind you of this reality: The person on the other side of the counter is a real human being who deserves your consideration.

And this is true whether you're the customer or the barista.