I'm the girl who places her order normally, pays without complaint, patiently waits for her beverage, and then picks it up gratefully and sips it satisfied. I then take my beverage over to a table and sit chatting with my friends. We are all having a good time, and no one appears to be in any way disappointed with their purchases.
Once I have consumed roughly thirteen ounces of my twenty ounce beverage, however, I make a startling discovery: this isn't what I wanted at all! It suddenly occurs to me that this is a hot drink, not an iced one, or that this latte does not in fact have any chocolate in it, or some other similar startling revelation. I angrily storm back up to the counter with my now almost-empty cup and demand a new beverage. The barista tries to point out that I already drank the whole thing without complaint, but I just frustratedly repeat that it was made wrong and I didn't like it. I simply didn't realize that I didn't like it until the drink was almost finished.
It's very nice to meet you.
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